Cookie Policy

ERRANDHQ COOKIE POLICY
Effective Date: [Insert Date]
Last Updated: [Insert Date]
1. INTRODUCTION
Welcome to ErrandHQ ("we," "our," "us," or "the Company").
ErrandHQ is committed to protecting your privacy while providing a secure, reliable, and user-friendly platform for errand-running services. This Cookie Policy explains how we use cookies and similar technologies when you visit our website, use our platform, or interact with any of our online services.
This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions. Together, these documents govern your use of ErrandHQ and explain how we collect, process, protect, and manage your information.
By accessing or using ErrandHQ, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies where permitted by applicable law.
2. WHAT ARE COOKIES?
Cookies are small text files placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website.
Cookies allow websites to recognize your device, remember your preferences, improve functionality, enhance security, and provide a better overall browsing experience.
Cookies do not normally identify you personally. Instead, they identify the device or browser being used unless combined with other information.
ErrandHQ may also use similar technologies including:
Web beacons
Pixel tags
Local storage
Session identifiers
Software development kits (SDKs)
Other tracking technologies that perform functions similar to cookies
For simplicity, all such technologies are collectively referred to in this Policy as "Cookies."
3. WHY ERRANDHQ USES COOKIES
We use cookies for legitimate business and operational purposes, including but not limited to:
Ensuring the website functions properly.
Keeping users securely logged in.
Maintaining secure browsing sessions.
Protecting user accounts against fraud.
Remembering user preferences.
Improving website speed and performance.
Understanding how visitors use the platform.
Detecting technical problems.
Improving customer experience.
Supporting customer service.
Maintaining platform security.
Preventing abuse of our systems.
Complying with applicable legal obligations.
Cookies help us provide a more secure, efficient, and personalized experience while using ErrandHQ.
4. TYPES OF COOKIES WE USE
ErrandHQ may use one or more of the following categories of cookies.
4.1 Essential Cookies
Essential cookies are necessary for the operation of ErrandHQ.
Without these cookies, certain features of the platform may not function correctly.
Examples include:
User authentication
Login sessions
Account security
Platform navigation
Payment session support
Fraud prevention
Security verification
Load balancing
Website stability
These cookies cannot normally be disabled because they are required for the basic operation of the platform.
4.2 Functional Cookies
Functional cookies improve your browsing experience by remembering your preferences.
These cookies may remember:
Preferred language
Region
Display preferences
Accessibility settings
Previously entered information
Saved user choices
These cookies help personalize your experience during future visits.
4.3 Performance and Analytics Cookies
Performance cookies help us understand how users interact with ErrandHQ.
These cookies may collect information including:
Number of visitors
Pages visited
Time spent on pages
Navigation paths
Browser type
Device type
Operating system
Website performance statistics
Error reports
This information is used only to improve platform quality and user experience.
4.4 Security Cookies
Security cookies help protect both users and the platform.
They may be used to:
Detect suspicious activities
Prevent unauthorized access
Identify fraudulent login attempts
Protect user accounts

Monitor platform integrity
Maintain secure communications
These cookies are essential for maintaining the safety of ErrandHQ.
4.5 Preference Cookies
Preference cookies remember information that changes how the website behaves or appears.
Examples include:
User interface

settings
Theme preferences
Display configuration
Saved preferences
4.6 Third-Party Cookies
Certain services integrated into ErrandHQ may place their own cookies.
These may include:
Payment gateway providers
Analytics providers
Cloud hosting services
Customer support tools
Embedded maps
Social media integrations
External communication services
These cookies are governed by the respective privacy policies of those third-party providers.
ErrandHQ does not control the cookies placed directly by third-party services.
5. INFORMATION COLLECTED THROUGH COOKIES
Depending on the cookie involved, information collected may include:
IP address
Browser type and version
Device type
Operating system
Screen resolution
Language settings
Pages visited
Features used
Date and time of visits
Referral URLs
Session identifiers
Login status
General location derived from IP address
Website interaction statistics
Performance information
Error diagnostics
Cookies used by ErrandHQ are not intended to collect sensitive personal information such as passwords, complete payment card details, national identification numbers, or other confidential personal records.
Where cookies interact with personal information, such processing is governed by our Privacy Policy.

6. HOW LONG COOKIES ARE STORED
The length of time a cookie remains on your device depends on its purpose and type.
6.1 Session Cookies
Session cookies are temporary cookies that exist only while you are actively using the ErrandHQ platform. They are automatically deleted once you close your browser or end your session.
These cookies help:
Maintain secure login sessions
Remember temporary selections
Keep platform features functioning during your visit
6.2 Persistent Cookies
Persistent cookies remain on your device until they expire automatically or are manually deleted.
These cookies help us:
Remember your preferences
Improve future visits
Recognize returning users
Enhance website performance
Retention periods vary depending on the cookie's purpose and legal requirements.
7. HOW TO MANAGE OR DISABLE COOKIES
Most web browsers allow users to control how cookies are used.
You can usually:
View cookies stored on your device
Delete individual cookies
Delete all cookies
Block all cookies
Block cookies from specific websites
Receive notifications before cookies are stored
Configure browser privacy settings
Please note that disabling certain cookies may affect the proper functioning of ErrandHQ.
Some services or features may become unavailable, limited, or function improperly if essential cookies are disabled.
For browser-specific instructions, please refer to the support documentation for your browser provider.
8. COOKIE CONSENT
Where required by applicable law, ErrandHQ will request your consent before placing non-essential cookies on your device.
By selecting "Accept," "Allow," or continuing to use the platform where legally permitted, you consent to our use of cookies as described in this Cookie Policy.
You may withdraw or modify your cookie preferences at any time through your browser settings or any cookie preference tools made available on the platform.
Withdrawal of consent does not affect the lawfulness of cookie processing carried out before consent was withdrawn.
9. THIRD-PARTY COOKIES
ErrandHQ may rely on trusted third-party providers to deliver certain features and services.
These providers may use cookies in accordance with their own privacy and cookie policies.
Examples include, but are not limited to:
Payment service providers
Website analytics providers
Cloud hosting providers
Customer support systems
Communication platforms
Security and fraud prevention services
Mapping and location services
ErrandHQ does not control how third-party providers manage their own cookies.
Users are encouraged to review the privacy and cookie policies of those providers where applicable.
10. HOW COOKIES RELATE TO YOUR PERSONAL DATA
Some cookies may collect or be associated with information that can be linked to an identifiable individual.
Where this occurs:
Such information will be handled in accordance with the ErrandHQ Privacy Policy.

We apply appropriate technical and organizational safeguards to protect personal data.
Personal data collected through cookies is processed only for legitimate business purposes, legal compliance, platform security, service improvement, and the delivery of ErrandHQ services.
We do not sell personal information collected through cookies to third parties.
Any sharing of personal information collected through cookies is limited to circumstances described in our Privacy Policy, including sharing with verified ErrandHQ staff where necessary for service delivery, trusted service providers supporting platform operations, or where required by law.
The use of cookies does not change your rights regarding your personal data. Those rights remain governed by our Privacy Policy and applicable data protection laws.

11. CHANGES TO THIS COOKIE POLICY
ErrandHQ reserves the right to update, amend, modify, or replace this Cookie Policy at any time to reflect changes in:
Applicable laws and regulations;
Industry standards and best practices;
Platform features and functionality;
Security requirements;
Business operations; or
The way cookies and similar technologies are used.
Where required by law, we will notify users of material changes through appropriate means, including website notices or other communication channels.
The "Last Updated" date at the beginning of this Cookie Policy indicates the most recent revision.
Continued use of the ErrandHQ platform after changes become effective constitutes your acceptance of the revised Cookie Policy.
12. RELATIONSHIP WITH OUR OTHER POLICIES
This Cookie Policy forms part of the legal framework governing your use of ErrandHQ and should be read together with our:
Privacy Policy
Terms and Conditions
Each document serves a different purpose:
This Cookie Policy explains how cookies and similar technologies are used.
The Privacy Policy explains how personal data is collected, processed, stored, shared, and protected.
The Terms and Conditions govern the use of the ErrandHQ platform and services.
Where there is any inconsistency relating to the handling of personal data, the Privacy Policy shall govern.
Where there is any inconsistency relating to platform operations, services, staff/provider operations, user responsibilities, refunds, liabilities, or platform usage, the Terms and Conditions shall govern.
13. QUESTIONS ABOUT THIS COOKIE POLICY
If you have any questions regarding this Cookie Policy or how ErrandHQ uses cookies and similar technologies, please visit our Contact page or refer to the contact information provided in our Privacy Policy.
14. YOUR ACCEPTANCE
By accessing or using ErrandHQ, and by accepting cookies where consent is required, you acknowledge that:
You have read and understood this Cookie Policy.
You understand how cookies and similar technologies are used on the platform.
You consent to the use of cookies as described in this Policy, subject to your browser settings, cookie preferences, and applicable laws.
You understand that disabling certain cookies may affect the availability or functionality of some features of the platform.
15. FINAL STATEMENT
ErrandHQ is committed to using cookies responsibly, transparently, and only for legitimate business, operational, security, and service improvement purposes.
We continually review our cookie practices to ensure they remain consistent with applicable laws, industry standards, and our commitment to protecting user privacy.
By combining responsible cookie management with our Privacy Policy and Terms and Conditions, we strive to provide a secure, reliable, and trustworthy experience for every user of the ErrandHQ platform.